MSB recovers past-due healthcare, commercial, and municipal balances on contingency. Trained collectors, documented compliance, results nationwide.
We collect for businesses, practices and public entities. We don't take personal loans, private judgments or residential rent.
Accredited & Licensed Where Required
“I'll review your portfolio personally and call you within one business hour.”
Avery Hotchkiss · Senior Recovery Specialist
A recovery specialist will call you within one business hour from a Wichita (316) number. Save it so you don't miss us.
Submitted after hours? We'll call at 8am CT next business day.
📞 Call (316) 712-7991 nowReceived a call or letter from us about a debt? You don't need this form - resolve or pay at msb-bill.com →
Who we collect for
Pick your situation and we'll tailor your recovery plan to it - the approach that works on a hospital's self-pay balances fails on a 90-day commercial invoice.
The three questions every client asks first
No shortcuts, ever. Our collectors are trained and audited against FDCPA, FCRA, and HIPAA. Flagged call recordings are transcribed with AI assistance and scored by compliance staff, and your account-handling instructions are followed account by account.
We're licensed where required (NMLS 2671949) and place accounts nationwide - your brand is protected as carefully as your receivables.
Send placements today and validation starts immediately; onboarding typically completes within five business days.
Our team runs your onboarding, and the client portal shows account status and payment history from day one. No black box, no waiting for a monthly summary.
Nothing up front. Nothing if we don't collect. Our fee is a percentage of recovered dollars only - set by account age, balance size, and volume.
Your free recovery plan includes the exact rate for your portfolio, so you can compare us against anyone before committing to anything.
How it works
You place the accounts. We handle everything between "past due" and "paid."
Every account is verified - debtor information, balances, documentation - and matched to a collection strategy before the first contact is ever made.
Trained collectors work each account by phone, letter, email, and SMS, with skip tracing for debtors who've moved and account review that puts effort where it pays.
We negotiate resolutions that actually close - settlements and payment plans - then process payments securely and remit promptly, with every dollar accounted for in your reporting.
Why MSB
The model is simple and the reporting is visible. Here's what every placement includes.
We work on contingency. You only pay when we collect - our incentives are your incentives.
Founded in Wichita, Kansas in 1970, we collect for hospitals, physician practices, businesses, municipalities, and schools.
We hold the licenses and bonds states require of us (NMLS 2671949) and place accounts nationwide. Your debtors can move; your recovery doesn't stop.
Healthcare accounts are handled under our HIPAA compliance program, and we work with files exported from Epic, Cerner, MEDITECH, athenahealth and other standard systems.
Our team knows your portfolio - not a ticket number.
The client portal shows account status and payment history for every placed account.
More questions
One last thing worth knowing
The longer an account sits, the less it returns. Your free recovery plan takes 30 seconds to request, costs nothing, and commits you to nothing - the only thing you can lose by waiting is the balance itself.
No recovery, no fee · Nationwide · Since 1970
