Midwest Service Bureau, Inc.’s mission is to provide maximum return while treating your customer with the utmost respect and dignity.

  • Excellent Customer Service
  • Optimal Results
  • Over 200 Years Employee Tenure
  • Locally Owned & Operated

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Collecting Debt Successfuly Since 1970

Midwest Service Bureau, Inc. (MSB) is a local owned and operated Kansas corporation based out of Wichita. Established in March of 1970 with a staff of 2, we have substantially grown and currently employ over 35 individuals today.

Our Training

All employees are highly trained in the law, skip tracing, and overcoming objections. Education is ongoing, and Midwest Service Bureau invests a great deal of resources to train in all collection techniques and collection testing on the law and regulations.

Limit on Work Queues

Midwest Service Bureau limits the collector to 1500-1800 accounts. This means the collectors are required to spend purposeful time on each account and work them more frequently. This increases the opportunity for optimal resolution and results.

Personal Visits

Personal onsite visits to clients may be old fashioned in these days of technology, however MSB still believes that people want to know who they are doing business with beyond email and remote access. MSB clients and their individual needs are important, and the collection culture in this office encourages to face to face contact.