Education Debt Collection Services
MSB provides education debt collection services for universities, colleges, and K-12 institutions. FERPA-compliant recovery of tuition, fees, and student balances.
- No recovery, no fee
- Licensed where required
- HIPAA compliant
MSB, founded in 1970, helps institutions recover student receivables. We are laser-focused on Higher Ed specialization, partnering with public universities, private colleges, and vocational schools facing the unique complexities of Title IV, institutional loan programs, and tuition shortfalls. We understand the challenges of non-payment and enrollment changes. We also value ethical student support. Our recovery strategies protect revenue while preserving positive relationships with students and alumni.
Compliance is the bedrock of our service. Midwest Service Bureau follows regulations including FERPA, the FDCPA, and federal Title IV guidelines. We handle every account with strong ethics and strict data security. We use a student-focused communication approach that is clear and respectful. This helps resolve accounts successfully while preserving positive student relationships.
We pair multi-channel outreach with secure payment portals and client-portal reporting on account status and payment history, so your team can see where every account stands.
Public Universities & State Colleges
Private Research Universities
Community & Junior Colleges
Vocational & Technical Schools
Education Debt Collection Services
How MSB Puts Your Students First:
MSB's Commitment to Your Institution:
Education Debt Collection Agency
FAQ
Frequently Asked Questions
Our specialized process utilizes student-centric communication that prioritizes ethical resolution. We focus on securing payment while actively preserving the institution's alumni goodwill and future student relationships.
Yes. We handle a full spectrum of accounts, including tuition shortfalls, institutional loans, unpaid campus fees, and balances related to housing or other services.
MSB handles student data under FERPA (Family Educational Rights and Privacy Act) and its compliance program.
Contingency placements: you pay only when we collect. Our rates are competitively structured based on the volume and age of the outstanding student debt.
Yes. MSB accepts account files exported from your SIS or ERP platform and returns payment files for reconciliation, minimizing administrative work.
We engage students through compliant, multi-channel outreach, including secure self-service portals, email, SMS, and formal mailed notices. Our strategy is designed for respectful and effective contact.
The recovery timeline depends on the account age and student responsiveness.
Our team is trained on FDCPA, CFPB and federal Title IV requirements, and we adhere to a strict ethical code.
Ready to Get Started?
Contact us today for a free consultation. Our team will review your current collection process with you.
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