Medical Debt Collection Agency in Colorado
MSB is a medical debt collection agency in Colorado.
Colorado at a glance
Collection agency license required from the administrator in the Colorado Department of Law (C.R.S. § 5-16-118).
A filing deadline depends on the claim, agreement, and applicable exceptions. These summaries do not determine the deadline for an individual account.
Debt recovery has become increasingly complex. Since 2023, interest on medical balances is capped at 3 %, credit-bureau reporting is heavily restricted, and hospitals that fail federal price-transparency rules lose collection leverage. The client portal shows account status and payment history for every placed account.
We accept placement files from any practice-management or EHR export (SFTP/CSV) and return payment files. From initial account review to final payment posting, every step in medical debt collection complies with HIPAA security standards, CFDCPA licensing, and state-specific statutes.
Initial notices are mailed within 24 hours and include the required HB 23-1126 disclosure regarding credit-reporting limitations. Outreach via phone, SMS, email, and secure portals adheres to Colorado’s 8 a.m.–9 p.m. contact window and weekly frequency rules. Patients can self-manage zero-interest payment plans through our Early-Out Patient Collections portal, always respecting the 3 % statutory-interest cap.
Colorado medical debt collection is tougher than ever. Since 2023, the state has capped interest on medical balances at 3 % and banned credit-bureau reporting of most healthcare debts. Add a three- to six-year statute of limitations, strict licensing under the Colorado Fair Debt Collection Practices Act (CFDCPA), and hospitals that lose all leverage if they ignore federal price-transparency rules—one compliance slip can cost thousands. Partnering with Midwest Service Bureau (MSB) gives you a Centennial-State workflow that recovers revenue quickly and ethically.
Compliance & Professional Standards
HIPAA Data Security
MSB receives PHI by encrypted file transfer (SFTP) and handles it under its HIPAA compliance program.
State-Specific Regulations
Every third-party Colorado medical debt collection agency must hold a state license and a surety bond of $12 000–$20 000, renewed each July 1. MSB’s collectors complete annual CFDCPA and HB 23-1126 trainings.
Medical Balances We Recover
Hospital & Health-System Collections
- Emergency-room visits
- Inpatient admissions
- Outpatient procedures
- Surgical & diagnostic services
Physician-Practice Collections
- Office visits & specialist consultations
- Procedure fees & follow-ups
- Lab work & imaging services
Specialty-Healthcare Debt
- Dental care
- Vision services
- Mental-health counseling
- Physical therapy & rehabilitation
- Home-health nursing
Why Choose MSB in Colorado?
You Only Pay When We Recover
MSB works on a performance-based model, meaning there are no upfront costs—you pay only when we successfully recover your medical debt.
Healthcare-Focused Collection Expertise
We specialise in medical debt, understanding billing complexities, insurance challenges, and patient sensitivities unique to the healthcare industry.
Frequently Asked Questions
Not covered here? Call (800) 362-0272 and speak with a specialist.
What is the statute of limitations for medical debt in Colorado?
Six years for written contracts, three years for oral or open accounts. Any new payment or written promise restarts the six-year clock.
Can medical debt affect my credit score in Colorado?
Rarely. HB 23-1126 bars reporting except on jumbo-loan credit pulls; MSB suppresses reporting in all other cases.
How does medical debt collection differ from other debt?
Colorado medical debt collection must comply with HIPAA, CFDCPA licensing, a 3 % interest cap, surprise-billing holds, price-transparency enforcement, and credit-reporting restrictions — stricter than typical consumer debt.
Does MSB comply with Colorado’s specific debt collection laws?
MSB collects in Colorado under the Colorado Fair Debt Collection Practices Act and federal law, through its FDCPA and Regulation F compliance program.
Does MSB handle commercial (B2B) debt collection in Colorado?
Absolutely. We assist Colorado companies of all sizes with recovering overdue B2B accounts while maintaining professionalism and legal compliance.
Can I request verification of a medical debt in Colorado?
Yes. You can request verification of the debt in writing. The collector must provide proof of the amount owed and the source of the charges before continuing collection activities.
What happens if I ignore a medical debt collection notice?
Ignoring it usually leads to further collection efforts and possibly legal action within the statute of limitations. It’s better to respond, request verification, or discuss payment arrangements.
Contact Us Today
Ready to improve your debt recovery? Contact our team for a free, no-obligation consultation.
Call (800) 362-0272- No recovery, no fee
- Licensed where required
- HIPAA compliant