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Midwest Service Bureau

Medical Debt Collection in Maryland

MSB provides medical debt collection services in Maryland.

Maryland at a glance

Region
Mid-Atlantic
Medical debt SOL
3 years
Written contract SOL
3 years
State regulator
Maryland Office of Financial Regulation

Collection agency license required.

A filing deadline depends on the claim, agreement, and applicable exceptions. These summaries do not determine the deadline for an individual account.

Debt recovery is uniquely challenging: the state caps lawsuits at three years, limits home liens and wage garnishments for many low-income patients, and requires hospitals to offer income-based payment plans before suing patients or sending debts to collectors. The 2021 Medical Debt Protection Act and a rigorous licensing regime under the Maryland Collection Agency Licensing Board make compliance critical. Midwest Service Bureau (MSB) applies a purpose-built workflow. The client portal shows account status and payment history for every placed account.

Compliance, Security & Professional Standards

Statute of Limitations

3 years for written & open-account debts (Md. Cts. & Jud. Proc. § 5-101). Defines the suit window for medical debt collection and directly limits collection tools.

Medical Debt Protection Act (HB 565 / SB 514, 2021)

No lawsuit within 240 days of the first bill, on balances of $500 or less, or before the hospital decides eligibility for free care (at or below 200 % FPL) or reduced-cost care; no lien on a patient’s primary residence; no wage garnishment of patients eligible for free or reduced-cost care; income-based payment plans with payments capped at 5% of adjusted gross monthly household income, and no interest before judgment for patients eligible for free or reduced-cost care; no credit-bureau reporting of medical debt (Md. Health-Gen. § 24-2502).

Surprise Billing (HB 1420 / SB 894, 2020)

Disputed out-of-network balances stay out of collections until arbitration ends, preventing premature healthcare debt recovery.

Judgment Interest & Homestead Protection

Judgment interest rules cap post-judgment recovery, and hospitals are barred from placing liens on a patient’s primary residence (HB 565), shielding consumers’ homes.

HIPAA Data Security

MSB receives PHI by encrypted file transfer (SFTP) and handles it under its HIPAA compliance program. Law § 14-3504) in every Business Associate Agreement.

State Licensing & Consumer Protection

The Maryland Collection Agency Licensing Act (Md. Bus. Reg. § 7-101 et seq.) requires annual licensing and a $50,000–$1,000,000 surety bond. The Maryland Consumer Debt Collection Act (MCDCA) and the Consumer Protection Act make any FDCPA breach an unfair practice. MSB is licensed where required (NMLS 2671949).

Medical Debt and Credit Reporting

Maryland’s Fair Medical Debt Reporting Act restricts medical-debt reporting. The state regulator identifies October 1, 2025 as the effective date; the former 180-day description does not capture these protections. Federal preemption and court decisions can affect the application of state restrictions; check current requirements before reporting. The CFPB’s January 2025 medical-debt credit-reporting rule was vacated by a federal court on July 11, 2025. It does not establish a nationwide reporting ban. Any reporting must satisfy applicable federal and state law and the receiving credit bureau’s policies; client permission alone is not enough.

Medical Balances We Recover

Hospital & Health-System Collections

  • Emergency-room visits
  • Inpatient admissions
  • Outpatient procedures
  • Surgical & diagnostic services

Physician-Practice Collections

  • Office visits & specialist consultations
  • Procedure fees & follow-ups
  • Lab work & imaging services

Specialty-Healthcare Debt

  • Dental care
  • Vision services
  • Mental-health counseling
  • Physical therapy & rehabilitation
  • Home-health nursing

Why Choose MSB in Maryland?

You Only Pay When We Recover

Our performance-based model means there are no upfront costs—you pay only when we successfully recover your medical debt, keeping risk low.

Frequently Asked Questions

Not covered here? Call (800) 362-0272 and speak with a specialist.

What is the statute of limitations for medical debt in Maryland?

Three years from the last invoice or payment; a new payment or written promise restarts the clock.

Can medical debt affect my credit score in Maryland?

Maryland’s Fair Medical Debt Reporting Act restricts medical-debt reporting. The state regulator identifies October 1, 2025 as the effective date; the former 180-day description does not capture these protections. Federal preemption and court decisions can affect the application of state restrictions; check current requirements before reporting. The CFPB’s January 2025 medical-debt credit-reporting rule was vacated by a federal court on July 11, 2025. It does not establish a nationwide reporting ban. Any reporting must satisfy applicable federal and state law and the receiving credit bureau’s policies; client permission alone is not enough.

How does medical debt collection differ from other debt?

Maryland medical debt collection must navigate HIPAA, state licensing, MCDCA, surprise-billing holds, charity-care screening, and a three-year statute, stricter than standard consumer debt.

Can I dispute a medical debt in Maryland?

Absolutely. You can dispute the debt in writing, and if you do so within the 30-day validation period, the collector must stop collecting the disputed amount until it mails you verification of the debt (15 U.S.C. § 1692g(b)).

Is my private medical history shared during collections?

No—only billing-related data is shared, not private medical history. All handling of patient information must comply with HIPAA and Maryland privacy laws.

Contact Us Today

Ready to improve your debt recovery? Contact our team for a free, no-obligation consultation.

Call (800) 362-0272
  • No recovery, no fee
  • Licensed where required
  • HIPAA compliant
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