Professional Debt Collection Agency Nebraska
Debt collection services help healthcare providers convert unpaid hospital, clinic, and specialty-care balances into reliable income across the Cornhusker State. Around 8 % of Nebraskans are uninsured, while many insured patients face high deductibles that result in lingering self-pay balances. Small and rural hospitals in Scottsbluff, North Platte, and Beatrice operate on tight margins; each recovered dollar supports imaging departments, labor-and-delivery units, and rural telehealth networks. Midwest Service Bureau (MSB) leverages advanced skip-tracing analytics, multi-channel outreach, and patient-centered scripts to boost net recovery by ≈ 18 % within 90 days, while maintaining patient trust and dignity. Efficient medical bill collection closes revenue gaps without increasing patient costs.
Our team integrates seamlessly with top EHR systems, including Epic, Cerner, Meditech, NextGen, eClinicalWorks, and Athenahealth. Access our expert analysis dashboards to track every step of hospital debt collection with transparency and compliance.
Our methodology is designed to maximize recoveries, maintain positive patient relations, and ensure strict compliance with HIPAA, FDCPA, and Nebraska regulations.
Once the validation period closes, we initiate coordinated outreach using SMS, IVR, email, USPS letters, and empathy-driven calls aligned with Central Time. Collectors trained in motivational interviewing identify financial hardship and design realistic repayment plans, turning challenging conversations into cooperative healthcare debt recovery results.
Patients electronically sign agreements in secure portals; payments are processed through PCI-certified gateways including ACH, debit/credit cards, Apple Pay, and Google Wallet. Settlements post nightly to your HIS, and dashboards confirm how debt collection decreases Days Sales Outstanding while protecting revenue integrity.
Any organization handling hospital debt collection must hold a valid Collection Agency License from the Nebraska Collection Agency Board and maintain a surety bond. Core obligations include:
Written medical accounts are subject to a five-year statute of limitations (Neb. Rev. Stat. § 25-205). Court judgments remain enforceable for up to 20 years, making litigation a powerful, but last-resort option for compliant healthcare debt recovery in Nebraska.
Protected Health Information (PHI) accompanies every placement, so HIPAA rules govern all medical bill collection activities. MSB transmits files via encrypted SFTP or VPN, stores them with AES-256 encryption at rest, enforces role-based access controls, and logs every PHI touch. Letters and IVR communications disclose only the patient’s name, provider, service date, and balance to ensure confidentiality.
Federal Fair Debt Collection Practices Act (FDCPA) regulations set the minimum legal standards: no calls before 8 a.m. or after 9 p.m., no harassment, and accurate credit reporting. MSB’s speech analytics platform reviews 100% of flagged interactions within 24 hours, guaranteeing that each collection contact fully complies with federal and state rules.
Discover the experiences of our satisfied clients. Hear firsthand Midwest Service Bureau Reviews on how MSB has delivered reliable, results-driven solutions that make a real difference.
MSB follows strict HIPAA guidelines and Nebraska privacy regulations to safeguard all medical and personal data. We use secure communication methods and ensure that no sensitive information is shared without proper authorization from the patient or healthcare provider.
Yes. MSB offers flexible payment arrangements tailored to Nebraska patients who need support managing their medical bills. Our goal is to make repayment realistic and manageable while helping healthcare providers recover balances in a patient-friendly and compliant way.
Nebraska’s statute of limitations for medical debt is typically four years from the last payment or charge activity. MSB helps clinics, hospitals, and private practices recover outstanding balances within this legal period while maintaining full compliance with state regulations.
Patients in Nebraska who believe a bill is incorrect can dispute it by submitting a written request within 30 days. MSB reviews the account, verifies the charges with the healthcare provider, and provides the necessary documentation to ensure accuracy and fairness.
Nebraska healthcare providers trust MSB because we balance professional recovery strategies with compassion. Our approach reduces bad debt, protects provider reputations, and ensures every interaction meets Nebraska’s legal standards and the expectations of today’s patient-focused healthcare environment.
Phone: 316-263-1051
Address: 625 W. Maple St., Wichita, KS 67213
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