Debt Collection Agency in Michigan

Midwest Service Bureau is a trusted collection agency in Michigan with over 55 years of experience. We provide commercial debt collection services that help businesses recover unpaid balances and improve cash flow.
Michigan

Commercial Debt Collection Services With 55+ Years in Business

MSB delivers reliable commercial debt collection services in Michigan. We help businesses recover unpaid commercial accounts through ethical and effective collection practices. With over 55 years of experience, our collection agency brings proven expertise and consistency to every account we manage.

We provide commercial collection support for manufacturers, SaaS and tech companies, staffing firms, suppliers, distributors, multi-location businesses, and professional service providers. Our approach is structured and client-focused. We use professional outreach and clear communication to encourage payment while protecting your business reputation.

MSB is a trusted debt collection agency serving clients nationwide. We follow all federal and Michigan regulations and maintain full compliance throughout the collection process. Our long record of success reflects our commitment to integrity, dependable recovery results, and reliable service for Michigan businesses.

Our Established Commercial Debt Recovery Method

Achieving commercial debt collection in Michigan requires MSB’s approach: structured recovery that respects industrial heritage and navigates complex auto industry cycles efficiently.

Phase 1: Initial Professional Engagement (Days 1-25)

We start with professional outreach based on automotive production cycles and supplier schedules. This targeted timing helps us resolve 46% of accounts quickly.

Phase 2: Persistent Negotiation (Days 26-50)

If early contact does not work, we increase follow-up and offer flexible payment plans. We adjust our approach based on industry cycles and seasonal changes. This step recovers another 30% of balances.

Phase 3: Formal Escalation (Days 51-75)

Next, we send formal attorney letters and prepare for credit reporting. All actions follow state commercial laws. This added pressure results in an additional 11% recovery.

Phase 4: Legal Action & Enforcement (Day 76+)

As a final step, we file suit in the proper county courts, such as Wayne or Oakland. We focus on enforcing judgments to recover the remaining eligible balances.

Turning Debt Challenges into Recovery Opportunities
Contact Form

Industry-Specific Collections

Small Business Collections

The small business sector reflects industrial practicality and fast economic change. Commercial debt collections require a focused and professional approach. We balance the needs of traditional manufacturers with the expectations of growing technology firms. Our strategies consider automotive supply chain risks while protecting important local supplier relationships.

Equipment Providers Collections

Michigan’s manufacturing strength creates high demand for industrial equipment. Effective debt collections require an understanding of tight production schedules and just-in-time operations. Our specialists navigate lien laws and recognize that equipment downtime can delay vehicle launches and reduce supplier profits.

SaaS Collections

Detroit and Ann Arbor have growing tech hubs, especially in mobility and automotive technology. SaaS collections must balance startup speed with the cautious approval processes of legacy manufacturers. Our team recovers recurring revenue while bridging Michigan’s traditional and emerging industries.

Manufacturing Collections

Collections in this region are driven by automotive industry cycles and supplier relationships. Payment terms from OEMs also play a major role. Our team understands how model changes and union factors affect cash flow. We recover invoices while protecting the long-term relationships that keep the supply chain stable.

Wholesale Trade Collections

The wholesale sector supports auto parts, tourism, and seasonal demand. Collections require awareness of summer peaks, winter slowdowns, and shipping challenges on the Great Lakes. Our specialists manage these distribution networks carefully while preserving key supplier relationships.

Professional Services Collections

Professional services range from automotive law to healthcare consulting. Collections in this sector require discretion and sound judgment. We understand that reputation and professionalism matter. Our team collects outstanding fees while maintaining trust, respect, and long-standing professional relationships.

Why MSB Is the Right Choice for Commercial Collections

No Recovery, No Fee

MSB operates on a contingency-based model in Michigan, so you only pay when we successfully collect your outstanding debt.

Improved Cash Flow

Our focused debt recovery process helps Michigan businesses stabilize cash flow and reduce financial strain.

High Performance Rate

With a strong track record, MSB delivers reliable recovery results across commercial and professional accounts.

Fully Compliant & Ethical Collection

We follow all federal and Michigan-specific regulations, ensuring lawful and respectful debtor communication.

Customized Collection Strategies

Each account is handled with a personalized approach based on debt type, age, and industry to maximize recovery rates.

Clear Reporting & Full Transparency

Michigan clients receive regular updates and detailed reports, keeping every collection account fully visible.

What Our Client Say

Center for Same Day Surgery
Midwest Service Bureau is a company that truly looks out for the greater good of their client. They want to see their clients thrive, even if that means they do not make a profit. Any time I have ever had a question I call Midwest and they have the answer. Any time I have needed advice they have been there for me and have guided me through the process. Their customer service is outstanding and their work ethic is even better! I couldn’t imagine a time when I wouldn’t need them.
Advanced/Preferred Physical Therapy
The team at Midwest Service Bureau has earned our trust for over 10 years based on their service, results, performance, and rates and that’s why they will continue to receive all our collection business. They deliver excellent customer service with quick responses, unlimited willingness to lend their assistance, ethical work values, and even training seminars that provide us with other processes and tools to reduce our collections activity. On top of that, I enjoy the relationships I have made with the people of MSB over the years. I have no reservation in recommending Midwest Service Bureau to others.
Earnest Heat & Air, Inc.
We have been doing business with Midwest Service Bureau for a while now. They have an extremely high recovery rate. They are always right on top of things, and get the job done. We have other credit services calling us but, we always tell them that we are happy with who we are using. We would highly recommend them to anyone.
Inspire ENT & Pulmonology
Our office has had a great experience with Midwest Service Bureau. The staff is very helpful and knowledgeable, always available to answer questions. Our representative comes into our office once a month to check in and see how things are going for us. If we have any questions or issues they take the time to get them resolved. Midwest also offers training for the staff. We did take advantage of this opportunity and it was very helpful to the staff members that had no previous experience with collections. Through the training, the front office staff learned what information they should be gathering and the importance of it. I would highly recommend Midwest Service Bureau if you are looking for a collection agency.
Debbie P. Collection Manager
I have been employed with Sunflower Bank for over 20 years as the collection manager, and during that time have dealt with Midwest Service Bureau, LLC regarding collection accounts to include credit cards, loans, and deposit accounts. I have also dealt with them prior to coming to Sunflower Bank when I worked for GMAC out of Wichita, KS for roughly ten years. Micki Kell who is the President of this organization and her staff have provided wonderful customer service the entire time. A representative from the organization always contacted us in person once a month, and the face-to-face contact was always greatly appreciated. Their staff was always available to answer any questions or address any concerns we had. Their software program was very user friendly and make it an easy way to communicate regarding accounts. I would definitely recommend this organization if you are looking for a company to handle your collection accounts.

Frequently Asked Questions

How do you handle collections from automotive suppliers?

We understand tier relationships, OEM payment terms, and how model year changes affect cash flow throughout the supply chain.

Absolutely. We time collections to coincide with summer peaks and understand the cash flow challenges of Michigan’s seasonal businesses.

Extensive. We work with both established companies and new ventures, participating in Detroit’s transformation.

Yes, we’re familiar with how union contracts, strikes, and negotiations affect business operations and payment capacity.

We understand the UP’s unique economy and adjust our approach for its distinct business environment and seasonal challenges.

Yes, from busy southeastern courts to rural northern venues, we have attorneys familiar with local procedures statewide.

We’re experienced with Michigan’s transformation into a mobility hub and understand the cash flow patterns of these innovative businesses.

Contact Today

Ready to improve your business’s revenue cycle? Contact our specialists today.

Phone: 316-263-1051
Address: 625 W. Maple St., Wichita, KS 67213

Get Your Free Quote Today

Complete our secure contact form below to begin your free consultation. Your cash flow solution starts today!

Contact Form