Guides & Resources
Expert guides, industry insights, and actionable strategies to optimize your debt recovery and compliance programs.
Browse our collection of in-depth guides covering healthcare revenue recovery, commercial debt collection, regulatory compliance, and industry-specific strategies. Each guide is written by our experienced team to provide practical, actionable insights for creditors and collection professionals.
These resources draw on MSB's 55+ years of collections experience and are updated regularly to reflect current regulations, market conditions, and industry best practices. Whether you are a healthcare administrator navigating CFPB changes, a business owner managing overdue commercial invoices, or a compliance officer preparing for an audit, these guides provide the context and detail you need to make informed decisions. For additional insights, visit our blog for the latest articles and analysis.
Healthcare & Medical Collections
2026 Medical Debt Collection Trends
Explore the top medical debt collection trends shaping 2026, from CFPB rule changes and credit reporting updates to AI-driven recovery and state-level legislation.
Read guide → HealthcarePatient Financial Responsibility Guide 2026
Navigate rising out-of-pocket costs, high-deductible health plans, price transparency mandates, good faith estimates, and patient-friendly payment strategies.
Read guide → HealthcareTop Hospital Systems Cut Self-Pay Bad Debt
How leading hospital systems are tackling the growing challenge of self-pay bad debt with innovative recovery strategies and patient engagement.
Read guide → HealthcareAmbulance Billing Best Practices 2026
A comprehensive guide to ambulance billing in 2026, covering EMS billing challenges, the No Surprises Act, balance billing, and patient communication strategies.
Read guide → Healthcare2025 CFPB Medical-Debt Trends
Stay updated on the 2025 CFPB Medical-Debt rule, its legal challenges, and how healthcare providers are adapting to regulatory shifts.
Read guide →Commercial & B2B Collections
How to Choose a B2B Collection Agency
A complete guide to evaluating commercial debt collection partners—key criteria, red flags to avoid, and the questions that matter most when selecting an agency.
Read guide → B2BCommercial AR Aging Strategies: Reduce DSO
Proven tactics to reduce days sales outstanding, optimize credit policies, and protect cash flow through strategic escalation and professional collection partnerships.
Read guide →Compliance & Regulation
CFPB Rule Changes Q2 2026
A detailed analysis of CFPB regulatory changes in Q2 2026, including Regulation F updates, medical debt credit reporting bans, and compliance strategies for agencies.
Read guide → ComplianceState-by-State Debt Collection Laws Guide 2026
Navigate the complex patchwork of state debt collection regulations, from statutes of limitations and licensing requirements to wage garnishment rules.
Read guide →Need Help With Your Collections Strategy?
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