Medical Debt Collection

Since 1991, we've been committed to compassionate and respectful service in debt collection. We believe in treating individuals and their financial obligations with the utmost respect and care, ensuring a positive experience throughout the process. At Midwest Service Bureau, we prioritize a People-First Approach, aiming to recover debts while maintaining excellent relationships.

Why Choose MSB for your Healthcare Collections

Choosing MSB for your healthcare collections means partnering with a team committed to excellence and compliance.

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Our Services

Top Tier

Top-Tier Collection Rates

Swift

Swift Onboarding and Data Security User-Friendly Submissions

Insurance

Precision Insurance Matching

Data Security

Data Security

Top-Tier Collection Rate

AUTOMATED PAYMENT TERMS SETUP

  • Quickly set up your payment schedule, providing flexibility to accommodate various payment methods and ensuring a transparent and efficient payment procedure.

ADVANCED TELEPHONY PARTNERS

  • With Twilio's smart call routing, you can experience a streamlined and efficient service. This technology ensures that all calls related to debt collection are routed intelligently, reducing wait times,improving resolution rates and target the most willing payer at the right time.

ROBUST MESSAGING CAPABILITIES

  • Messaging capabilities enables you to stay updated on your account status, upcoming payments, and any critical notifications promptly.

Swift Onboarding and User-Friendly Submissions

SEAMLESS INTEGRATION

Integrating with applications in the cloud and on-premises,

It's time to stop fighting the struggles of overdue payments and start focusing on growing your business.

Let us help you recover the funds you need to keep expanding.

Seamless Integration
Onboarding Process

RAPID ONBOARDING PROCESS

Quickly integrate our system with minimal disruption to your existing operations. This streamlined approach not only saves time but also allows you to begin seeing results from improved collection efforts sooner.

AUTOMATED SCANNING AND FORMATTING

You can submit collections through various formats including scanned invoices, Excel files, XML documents, and many other formats. This flexibility ensures that no matter how your data is structured, we can handle it.

Automated Scaning
AI maping

AI-DRIVEN MAPPING SOFTWARE

Eliminate traditional manual entry errors with AI-driven mapping software that streamlines data integration and ensures precision in every account for faster and more reliable collections.

Precision Insurance Matching

API FOR ACTIVE INSURANCE POLICIES

This technology integration reduces manual verification efforts and administrative overhead, allowing you to focus on core operations rather than bureaucratic processes.

AI COVERAGE CHECKS

AI coverage checks can automatically verify whether insurance will cover the services provided in real-time. This reduces the chances of claim denials and the resulting delays in receiving payments.

ASSISTANCE WITH OUT-OF-NETWORK CLAIMS

Assistance with out-of-network claims offers critical support in managing claims that fall outside of standard insurance networks, often a complex and time-consuming process.

Precision Matching

Data Security

ON-DEVICE CREDIT CARD PROCESSING

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  • Ensure the utmost security of debtor’s payment information with our on-device credit card processing, where transactions are securely encrypted.

ROW LEVEL SECURITY

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ENCRYPTED DATABASES

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CLOUD HOSTING WITH AWS AND AZURE

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Active

Contact Us

msb-logo

316-263-1051

client@msbureau.com

https://www.msbureau.com

625 West Maple Street, Wichita, KS, US, 67213