Commercial Debt Collection Agency

MSBureau is a reliable collection agency providing commercial debt collection services nationwide. We help businesses recover unpaid balances efficiently and professionally.

In compliance with:

How MSB Puts Your Clients First:

Professional B2B Collections Approach

As a leading commercial debt collection agency, we specialize in business debt recovery while maintaining professional relationships with your clients.

Streamlined Payment Solutions

Our accounts receivable collection services help improve DSO (Days Sales Outstanding) through efficient, client-friendly payment options.

Strategic Financial Guidance

Our professional commercial collections team provides valuable insights to enhance your B2B collections strategy and cash flow management.

MSB's Commitment to Your Business:

Expert B2B Collections

Our business debt recovery specialists ensure effective collection strategies tailored to your industry needs.

DSO Optimization

We implement proven accounts receivable collection services to reduce Days Sales Outstanding and improve cash flow.

Advanced Reporting

Track your professional commercial collections progress with our comprehensive dashboard and analytics tools.

commercial debt collection agency

Commercial Debt Collection Services With 55+ Years of Experience

For more than five decades, MSB has helped businesses recover unpaid invoices and turn them into working capital. We are a nationwide collection agency that helps businesses improve cash flow

We provide commercial debt collection services for manufacturers, staffing, SaaS, tech, suppliers, professional service firms, distributors, and multi-location businesses. We understand the challenges of late payments, cash flow pressure, and complex billing. Our team uses proactive strategies to protect your revenue while maintaining strong client relationships.

Compliance is at the core of everything we do. MSB follows all required regulations, including the FDCPA, TCPA, and all state and local licensing rules. We handle every account with strong ethics, high data security, and professional care to protect your brand.

Our client-first communication approach focuses on clear, respectful, and professional interactions. This helps improve recovery results while preserving long-term business relationships.

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We use advanced technology to improve efficiency at every stage of the collection process. Our platform includes AI-driven outreach, secure payment options, and real-time reporting for full transparency. Businesses across the country trust MSB for reliable, fully compliant, and proven debt collection services that deliver results.

Who We Serve

High-Volume B2B Sector

Professional Services Firms

Specialized Multi-Location Enterprises

Technology & Subscription Services

Commercial Real Estate Management

Specialty Trade Providers

Healthcare Industry Partners

Transportation & Logistics

Academic & Institutional Entities

Our Commercial Debt Collection Services

We also offer:

  • Strategic Demand Letter Services
  • Corporate Skip Tracing & Asset Location
  • Legal Collections Support (When Necessary)
  • Custom B2B Payment Plan Setup
  • Accounts Receivable Lifecycle Consulting
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Our Professional Commercial Collection Process

Phase 1: Precision Data-Flow & Viability Mapping

We begin by collecting and validating all relevant account information, including contracts, invoices, payment histories, and debtor profiles. This phase focuses on verifying debt accuracy, assessing collectability, and identifying the most effective recovery strategy. By mapping financial viability early, we reduce wasted efforts and increase recovery efficiency.

Phase 2: Executive-Level Relationship Triage

Our team initiates strategic outreach to decision-makers within the debtor organization. Rather than transactional pressure, we apply professional, business-to-business communication to preserve commercial relationships while asserting payment obligations. This approach often leads to faster resolutions without escalation.

Phase 3: Financial Framework Structuring & Liquidity

When immediate payment is not feasible, we structure realistic settlement options, payment plans, or negotiated resolutions aligned with the debtor’s cash flow. Our objective is to convert outstanding receivables into predictable liquidity while maintaining compliance and maximizing total recovery.

Phase 4: Regulatory Fortress & Evidentiary Logics

Every action is executed within strict adherence to federal and state regulations governing commercial debt collection across the United States. We maintain comprehensive documentation and evidentiary support to protect our clients’ legal position and ensure readiness for litigation if escalation becomes necessary.

Phase 5: Brand Equity Stewardship & Strategic Closure

We conclude each account with professionalism and discretion, protecting your brand reputation while securing resolution. Whether through full recovery, settlement, or legal referral, we ensure strategic closure that aligns with your business objectives and long-term client relationships.

Turning Debt Challenges into Recovery Opportunities
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Compliance & Highest Professional Standards

FDCPA Reg F & State Rules

MSB strictly follows the Fair Debt Collection Practices Act (FDCPA) and Regulation F (Reg F), which set the rules for communication, disclosures, and conduct in debt collection. We uphold high standards of professionalism, data security, and ethical practices. Our commercial collection processes align with these federal requirements where applicable and with all state laws.

TCPA Compliance

We maintain strict compliance with the Telephone Consumer Protection Act (TCPA) for all communication channels, including phone calls, SMS, and digital outreach. This involves managing consent and communication frequency to ensure all client contact is lawful and respectful.

UCC – State Commercial Law

Our recovery methods for secured transactions and commercial contracts follow the Uniform Commercial Code (UCC) and all applicable state commercial laws. We ensure that every action related to contract enforcement, security interests, and payment recovery is legally sound. This approach helps reduce risk and protects our clients across all major commercial finance jurisdictions.

PCI DSS Certification

MSB maintains Payment Card Industry Data Security Standard (PCI DSS) compliance. Our security protocols include encrypted databases and on-device credit card processing. We ensure the highest level of protection for payment transactions and your clients’ sensitive financial data.

Ethical Governance & Zero-Friction Mandate

Strict internal governance categorically bans any aggressive or non-compliant tactics in all B2B collections. This commitment ensures that all resolution efforts are conducted with unwavering integrity and full legal defensibility.

Why MSB Is a Reliable Commercial Debt Collection Agency?

You Only Pay When We Recover

We operate on a performance-based model, meaning there are no upfront costs—you pay only when we successfully recover your commercial debt.

Commercial Debt Recovery Expertise

MSB has extensive experience handling B2B and commercial accounts. We usie effective strategies to recover outstanding balances without damaging business relationships.

Improved Cash Flow for Your Business

Our structured recovery process helps reduce overdue invoices and stabilise cash flow, allowing your business to focus on growth and operations.

Elevated Commercial Recovery Rates

We consistently achieve higher-than-average recovery percentages using advanced financial analytics, AI-driven optimization, and professional, executive-level engagement.

Transparent & Real-Time Reporting

Clients receive clear reporting, real-time account updates, and full visibility into recovery progress and performance metrics.

Key Benefits of Choosing MSB For Debt Collection

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Our Track Record

Average recovery rate
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Day Average
0
Accounts
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Resolution
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Our Track Record

93%

Average recovery rate

34

Day Average

4,812

Accounts

93%

Resolution

AI & Omnichannel Outreach Strategies

At MSB, we use advanced AI technology to improve every step of the commercial debt collection process. Our systems study debtor behavior to find the best time to reach out and the best way to communicate. This helps us connect more effectively while staying respectful. As a result, we lower costs and increase recovery success.

 

In addition to AI, we use an omnichannel approach to reach debtors. We communicate through phone calls, emails, text messages, and secure online portals. Debtors can choose the method they prefer, which leads to better response rates and more positive interactions. Our technology keeps messages consistent across all channels and provides clear tracking and reports for our clients.

omnichannel reach

What Our Clients Say About Us​

Frequently Asked Questions

How does commercial debt collection differ from consumer debt collection?

Commercial debt recovery is mainly based on contract law and the Uniform Commercial Code (UCC). This makes it different from consumer collections, which are governed by the FDCPA. Our approach is different. We focus on working directly with company executives and using detailed financial analysis to resolve business debts. We also aim to protect and maintain strong long-term relationships between creditors and debtors.

We utilize a Brand Stewardship model. Our specialists engage debtor principals with diplomatic, professional communication, seeking collaborative resolution rather than confrontation. We aim to secure payment while avoiding any damage to your industry standing or future commercial opportunities.

MSBureau operates on a transparent, performance-based contingency fee model. This means you pay nothing unless we successfully recover funds. Our specific rates are tiered based on factors like the age, principal amount, and complexity of the commercial claim to ensure our pricing is fair and highly competitive.

Our operations are governed by a Regulatory Fortress framework. We maintain full licensing and bonding across all operating jurisdictions and adhere strictly to all applicable commercial collection laws and state statutes, providing you with a fully compliant, low-risk partnership.

We utilize secure, proprietary platforms for seamless integration. We can securely ingest and reconcile account data with major Enterprise Resource Planning (ERP) and General Ledger systems (such as SAP, Oracle, or NetSuite), ensuring real-time data accuracy and minimal administrative burden for your team.

Recovery velocity is dependent on debtor responsiveness and dispute severity. However, our Early Intervention Services begin engagement, validation, and demand within 24 hours of placement. Most claims are resolved or escalated within 30 to 90 days.

We adhere to strict internal protocols for Proprietary Commercial Data Fortification. All sensitive information is managed within encrypted, restricted-access environments, ensuring complete confidentiality and an auditable security trail throughout the recovery lifecycle.

MSB specializes in high-value commercial claims but offers flexible solutions for businesses of all sizes. While we focus on securing maximum returns for large and complex corporate receivables. We encourage you to contact us to discuss the unique profile and volume of your portfolio.

Contact Our Commercial Debt Collection Team

Email: client@msbureau.com
Phone: 316-263-1051
Address: 625 W. Maple St., Wichita, KS 67213

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