MSB recovers healthcare receivables on contingency — early-out, bad debt, and self-pay. HIPAA-compliant, EHR-integrated, and results-driven in all 50 states. We only get paid when you do.
For healthcare organizations placing $25,000+ annually. Owe a medical bill yourself? Pay or dispute here →
Full Business Associate Agreement. Patient data handled under HIPAA safeguards at every step — communications, data storage, and reporting.
Native integration with your existing systems — no double entry, no re-keying.
Early-out programs keep your brand front and center. Bad-debt placement gets results. We handle the full patient liability cycle, not just the easy accounts.
Pure contingency pricing. You only pay a percentage of what we collect — nothing if we don't collect. Zero upfront cost, zero risk.
55 years with zero regulatory violations. FDCPA, HIPAA, TCPA, and state patient protection laws — all covered. Licensed nationwide (NMLS 2671949).
Real-time account status, payment activity, and recovery metrics. Dedicated account manager who knows your patient population and your compliance requirements.
Yes — a BAA is standard with every healthcare placement agreement. MSB maintains full HIPAA safeguards for PHI throughout collection, including encrypted data transfer, limited access controls, and breach notification procedures.
We have direct integration with Epic, Cerner, MEDITECH, athenahealth, and eClinicalWorks, and can work with most systems that support HL7 or standard export formats. Your revenue cycle team won't need to manually rekey account data.
Early-out: we collect on your behalf under your name and branding, typically at 90–180 days post-service. The patient relationship stays yours. Bad-debt: accounts are placed with MSB after internal collection efforts, typically 180+ days. Our collectors take over fully. We handle both programs and can run them in parallel.
Both. Our minimum is $25,000 in annual placements — that applies equally to solo practices, group practices, ambulatory surgery centers, and hospital systems. The program is the same; the scale adjusts to your portfolio.
Per FDCPA requirements, we respond to written dispute requests within 30 days with debt validation, and honor cease-contact requests immediately. All dispute activity is logged and reported to you in real-time through the portal.