Compliance
Cease Communication Request
A cease communication request is a consumer's written notice telling a collector to stop contacting them. Once received, the collector generally may only contact the consumer to confirm no further contact will occur or to notify them of a specific action, such as a lawsuit.
What Cease Communication Request means for creditors
A cease request narrows the options on an account but does not extinguish the debt. MSB documents these requests precisely and, where appropriate, evaluates accounts for legal placement — keeping the client compliant while preserving recovery paths.
Legal reference: FDCPA § 1692c(c)
Midwest Service Bureau has recovered commercial, medical, utility, and government debt for creditors nationwide since 1970 — on a no-recovery, no-fee basis. Questions about cease communication request or a portfolio you'd like reviewed? Call (800) 362-0272.
Related terms
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