Financial
Recovery Rate
Recovery rate is the percentage of placed debt that a collection agency actually collects. It depends heavily on account age, balance size, debt type, and the quality of contact data, and is the single clearest measure of an agency's effectiveness.
What Recovery Rate means for creditors
Recovery rate is the metric that matters. MSB's healthcare clients consistently report recovery rates 15–27% above their prior vendor — the difference between an average agency and a specialized one.
Midwest Service Bureau has recovered commercial, medical, utility, and government debt for creditors nationwide since 1970 — on a no-recovery, no-fee basis. Questions about recovery rate or a portfolio you'd like reviewed? Call (800) 362-0272.
Related terms
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