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Contact Us

Your direct Midwest Service Bureau Contact for fast, compliant debt-collection solutions speak with our Wichita specialists today.

Welcome! This is the official Midwest Service Bureau Contact page—your direct line to award-winning debt-collection specialists who know the midwestern payer landscape inside and out. Whether you have a single question, want to schedule a discovery call, or need immediate support with your existing portfolio, our team responds within one business day.

Get a Quote

Already part of the MSB family? Tell us what you need—real-time account updates, help uploading new placements, or quick answers to compliance questions—and your account manager will swing into action.

Considering a new collections partner? Request a fast, no-obligation A/R assessment and discover why hospitals, physician groups, and RCM firms nationwide rank Midwest Service Bureau the proven leader in medical collections for more than 50 years.

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Contact Us FAQ

Where is Midwest Service Bureau located and what are your office hours?

Our headquarters is at 625 W. Maple St., Wichita, KS 67213. We’re open Monday – Friday, 8 a.m.–5 p.m. Central Time (excluding U.S. federal holidays).

Yes. All patient data is protected under HIPAA, every interaction follows FDCPA and Reg F guidelines, and payment information is processed through a fully PCI-DSS-certified gateway.

Healthcare is our core specialty, but we also handle select higher-education, government, and commercial portfolios that require the same strict compliance and patient-first approach.