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B2B commercial collections · No recovery, no fee
MSB collects past-due business-to-business invoices on contingency, with no setup fees and no monthly minimums. Headquartered in Wichita, Kansas since 1970, collecting nationwide and licensed where required.
Who we collect for
Pick your situation and we'll tailor your recovery plan to it — the approach that works on a hospital's self-pay balances fails on a 90-day commercial invoice.
The three questions every client asks first
Accounts are worked under MSB's FDCPA, Regulation F, FCRA and HIPAA compliance program, and flagged calls are transcribed with AI assistance and reviewed by MSB compliance staff.
MSB is licensed where required (NMLS 2671949; California 11599-99; New York City DCWP 2124316) and holds a BBB A+ rating, accredited since 2016.
Onboarding typically completes within five business days. You typically send the invoices, the purchase order or contract, account statements and your AR ledger for each account.
The client portal shows account status and payment history for every account you place.
Contingency placements: you pay only when we collect. There are no setup fees and no monthly minimums.
Flat-fee and hybrid pricing is available for early-out and first-party programs.
How it works
You place the accounts. We handle everything between "past due" and "paid."
Every account is verified — debtor information, balances, documentation — and matched to a collection strategy before the first contact is ever made.
Trained collectors work each account by phone, letter, email, and SMS, with skip tracing for debtors who've moved and account review that puts effort where it pays.
We negotiate resolutions that actually close — settlements and payment plans — then process payments securely and remit promptly, with every dollar accounted for in your reporting.
B2B debt collection
Business-to-business debt collection recovers money one company owes another: unpaid invoices, past-due purchase orders, overdue service contracts and other commercial receivables. Balances are often larger than consumer debts, terms run net-30, net-60 or net-90, and disputes often turn on what was delivered or agreed.
Internal follow-up takes your staff away from revenue work. A collection agency brings a third party into the conversation, written demands, skip tracing for debtors that have moved or closed, and a documented record for any later legal step. Any lawsuit remains your decision.
The federal Fair Debt Collection Practices Act covers consumer debts: obligations incurred primarily for personal, family or household purposes (15 U.S.C. § 1692a(5)). A business-to-business invoice is generally outside that definition, but state collection-agency licensing and other state laws can still apply, which is why MSB is licensed where required.
To place a commercial account, a business typically sends:
Onboarding typically completes within five business days, and the client portal shows account status and payment history for every account you place.
Commercial receivables get harder to collect as they age: debtors move, change ownership, restructure or close, and documents and contacts go stale. Placing an account while the paper trail is fresh gives a collector the most to work with.
Why MSB
The facts behind a commercial placement with MSB.
We work on contingency. You only pay when we collect — our incentives are your incentives.
Founded in Wichita, Kansas in 1970; headquartered at 625 W Maple St, Wichita.
Licensed where required (NMLS 2671949; California 11599-99; New York City DCWP 2124316), collecting nationwide. Your debtors can move — your recovery doesn't stop.
Accounts are worked under MSB's FDCPA, Regulation F, FCRA and HIPAA compliance program.
BBB accredited since 2016, with an A+ rating.
Account status and payment history for every account you place.
More questions
One last thing worth knowing
The longer an account sits, the less it returns. Your free recovery plan takes 30 seconds to request, costs nothing, and commits you to nothing — the only thing you can lose by waiting is the balance itself.
No recovery, no fee · Licensed where required · Collecting since 1970
